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How do I return or exchange something?

If for any reason you are not satisfied with your BB Becker purchase, you may return or exchange an unworn piece of jewelry purchased online within 30 days from receipt. The item must be in its original condition and shipped prepaid in the original box, preferably insured.

We do not accept COD packages. A full refund to the original credit card, less shipping costs, will be given. Any damaged items or packing errors should be reported immediately. Please contact us by filling out the form below within 30 days of receiving your order to obtain a Return Authorization number and return instructions. Customer is responsible for return shipping costs.

Return / Exchange Form

Please complete the form below to initiate the process. We will promptly reply to your request.

Please list the item(s) you wish to return. Beside each item, please specify whether you want a Store Credit, Refund, or Exchange. If you wish to exchange an item, please also list its replacement.

Reason for Return/Exchange

Additional Comments (optional)

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